Enterprise Resource Planning for Supply Chain Optimization
DOI:
https://doi.org/10.32645/13906852.1463Keywords:
Enterprise Resource Planning , ERP, supply chain optimization, process automation, COBIT 5, Industry 4.0Abstract
This paper proposes an Enterprise Resource Planning (ERP) system model for optimizing the supply chain at Grupo Vásquez Pharmaceutical Distributor, aiming to increase operational efficiency, reduce costs, and improve customer satisfaction. A quantitative approach was used, applying the COBIT 5 framework to assess the maturity level of supply chain management processes before and after ERP implementation. Key indicators such as delivery times, process automation, delivery accuracy, and operational costs were analyzed. The main results indicate that process automation led to significant improvements in delivery times (reduction from 7 to 2 days for high-rotation products) and delivery accuracy (error rate reduced from 15% to 3%). Additionally, automation reduced monthly operational costs by 30%. The findings suggest that the integration of Odoo not only optimized the supply chain but also positioned the company to meet the demands of Industry 4.0. The paper concludes that ERP implementation had a positive impact on the distributor’s competitiveness and long-term sustainability.
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Copyright (c) 2026 Paola Belén Hinojosa Ruiz , Iván Gabriel Mafla Bolaños
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